Royal Panda

Royal Panda Review

Royal Panda was first introduced in March 2014 and launched with a Maltese LGA license. had high ambitions for its product already from the start. Quickly complementing the Maltese license with the Brittish UKGC, launched a full range of Evolutions live casino games across all devices, integrated a massive amount of slot- and payment providers, this brand has really set the bar for all the new casinos which has been launched during the past five years.

Pros 

• Casino, live casino, betting & more! 
• Huge game selection
• Exclusive live casino tables
• Licensed in many markets 
• Great weekly promotions
• 0% fees for deposits & withdrawals
• Many payment providers integrated

Cons

• Needs a technical frontend update
• “Small” welcome offer
• Limited amount of withdrawal options
  

★ ★ ★ ☆ ☆ – WELCOME BONUS

Sign Up-process

Signing up to Royal Panda is easy and straightforward. You want to join and get directed to a pretty standard signup form. You add the desired account details such as username, password, etc. and fill out the rest of the form with your personal details such as name, address, date of birth, along with some contact details. 

As an extra motivation, you’ll receive 10 free spins on Starburst / Starburst Touch just to complete the registration process. 

Welcome bonus offer

After you’ve completed the registration process and got rewarded with 10 no deposit free spins you’re ready to make your first deposit. If your 18+ and haven’t got an account with Royal Panda since previously you’re eligible for a first deposit match bonus of 100% up to €100. In other words, if you deposit a €100 you’ll get to play with €200. Terms and conditions apply.

How to claim the offer? 

1. Signup to join Royal Panda casino
2. Click to deposit and opt-in for the welcome bonus
3. Select your preferred method of payment 
4. Choose the amount you want to play for 
5. Royal Panda 100% matches your deposit 
6. Enjoy casino games with double your money!

Terms and conditions apply. The minimum deposit is €10. This amount still qualifies you for the welcome bonus and €10 would give you €20 to play with. You can only use the bonus in the casino and live casino games but are not allowed to use the welcome bonus for sports betting. The maximum bet is set to $7.50, €7.00, £5.00.

Bonus type

When you made your deposit, the balance will be split into one real money and one bonus balance. All bets will be made with your real money when you start playing. This amount can be used just like you never claimed a bonus and there won’t be any wagering requirement attached to your real money balance. Any winnings will be yours to cash out. 

When you reach your bonus balance, let’s say you deposited €100, got €200 to play with and are down to €99. Then your real money is gone and you’ve started using the money from your bonus balance.  Any winnings made from the bonus will be added to your bonus balance. 

This type of welcome offers is what we like to call a parachute bonus structure because it unfolds just like a parachute when your balance gets smaller “start reaching the ground”. 

Total balance: the total balance of your cash balance + bonus balance combined.

Cash balance: It’s the real money that you’ve deposited, money won from using real cash as well as bonus money which has met the wagering requirements and all of it is available for immediate withdrawal. Bonus balance: The bonus money matched to your deposit and any winnings derived from using your bonus money. The money in your bonus balance is still tied to wagering requirements before it can be transferred to your real money balance.

Bonus money: The bonus amount received or matched to your deposit. Needs to wager at least 35x times before it can be released for withdrawals. 

Bonus winnings: The winnings from using your bonus money. These are added to your bonus balance. 

Wagering requirements

The wagering requirements for Royal Pandas 100% match bonus is set to 35x on the bonus amount and can only bet using real money counts towards the playthrough conditions. 35x stands for how many times you have to wager your bonus money before they become your eligible earnings and 35x on the bonus amount translates into 70x wagering on the total amount (real money x bonus cash). It’s absolutely doable to turnover this amount but it will take you some time, giving you at least a few hours of entertainment depending on the deposited and matched amount, the size of your bets and choice of games.

Real bets used from your cash money balance will contribute towards the required wagering like follows; Softgames 100%, Classic slots 100%, Video slots 100% Table games 10%, Video poker 10%, Live games 10%, Scratch cards 100%.

Bonus code

There’s no need to worry or reason to look for a place to paste any unique bonus codes at Royal Panda. Your welcome bonus will be automatically credited to your account without a code voucher but make sure to opt-in for the welcome offer before making your first deposit. 

If you don’t opt-in before making your deposit, then the bonus will most likely not be credited automatically. What you should do if that happens is to contact support immediately before placing any bets. They will then be able to sort you out and credit you your welcome offer manually instead.

★ ★ ★ ☆ ☆ – VIP & CRM

VIP Program 

At Royal Panda, they have, apart from the welcome offer, a way of rewarding their players with “Loyal Panda Points”. So besides matching your initial deposit will 100% up to a €100, you’ll earn these LP points by playing real money games at the site. The more you play, the more you’ll be rewarded and the points can be used in the Royal Panda loyalty shop. The shop is basically made up of different sections where loyal VIP players can buy themselves gifts for the Panda points that they’ve earned during their gameplay sessions using real money. 

The Pandas Loyalty shop consists of several different categories, making sure that it holds something interesting for all types of gamblers. You play, they pay and you can choose between the following gift segments; Promotions (free spins or deposit bonuses), Electronics (iPhone & iPads etc.), Merchandise (caps, hoodies, coffee cups and more), Jewellery (A Rolex?!) as well as Travels (Tips to either Vegas or Macau for the hardcore slot spinner).

Promotions

A couple of 100 or 1000 LP points will get you some great promotions. Here you can buy a special no-deposit bonus with free spins credited towards a few spins in a certain game or spend a few more Loyal Panda Points for a bigger deposit bonus of €50 or more. Hereunder promotion LP points are exchanged for casino bonuses which can be played back on Royal Panda casino, making you earn even more LP points!

Electronics 

Apple products are highly sorted after among most people and almost a certainty to be included and found in the reward shop of any great loyalty program. 

Royal Panda is no exception and here you can exchange Loyal Panda Points for the latest apple electronics. Now you’re finally going to be able to play your favorite slots or live casino games on the latest iPhone, iPad or MacBook. For these, you need quite a few points but again it’s way more valuable than a couple of free spins

Merchandise 

A real fan of a brand is happy to where any merchandise of high quality. The best thing about Royal Pandas merch is the color, black, which works to practically anything else that you would be wearing and their logo is not discrete but at least really good looking. LP points can also be exchanged for a comfortable hoodie, caps, and beanies or why not a travel kit to be used on your long travels found in the later sections. 

Jewelry

With an exclusive pair of branded Ray-Ban Pilot glasses, you’re going to look like the Royal Panda himself. But with a new Rolex and the pair of glasses?! You’d be looking more like a proper high roller or James bond. The Rolex Submariner can be yours for a whopping 1.000.000+ points but you can redeem a lot of other prestige items or jewelry in exchange for your LP points. However, if you really play like James Bond that should be yours after one night at the live table games? Baccarat is that your thing 00Panda? 

Travel

Experiences are the best things money can buy. And for a hardcore gambler, what better place is there to travel to than the two biggest and most infamous gambling capitals in the world? If you have reached this far why not grab the Samsonite Spinner travel bag, a modern classic, to pack your stuff when heading off to either US Las Vegas or the Chinese equivalent Macau? These two cities must be turning over more money in a year as the entire economy of a small country… Will you be the one to Break the bank?

CRM bonus campaigns

The first campaign that you get to claim as a new player signing up to Royal Panda is their welcome bonus of 100% up to €100. When this is used you’d be looking towards CRM emails and SMS send by Royal Panda for some new lucrative offers to claim. You obviously need to be 18+ to even signup for an account and different terms & conditions can apply to all bonuses so make sure to read them through before claiming them. Some bonuses can’t be claimed using to more costly payment options for the operators like Skrill, Paypal, Neteller or Paysafecards – Always be gamble aware. Some of Royal Pandas standard bonus terms read as follows:

• Cash is taken from your real money balance first. If no real cash balance is available, then wagers will be deducted from your bonus balance.
• Wagering requirements for casino games is set to x35 and must be met with cash balance bets. The wagering is contributed to different depending on the game type. For live-, table- and video poker games you get 10% of your turnover counted towards playthrough while other games give you a 100% contribution.
• If you wish to withdraw your winnings or the money that you have left before passing the playthrough requirements, any bonus money that you have on your account, including those which constitutes of potential bonus winnings, will be returned to Royal Panda.
• A bonus not wagered or left unused for 90 days or more will expire.
• Bonus abuse is not accepted and measures will be taken against any such actions or other fraudulent activities which includes but is not limited to: collusive activity, a player participating in strategies, taking advantage of any software or system bug or failure, or participating in any form of activity that Royal Panda, at its sole discretion, considers to be bonus abuse. You are also not allowed to have more than one account or claim the same bonus more than one time per device/household/IP address. If any of this were to happen, your bonus would be forfeited and any funds left on your player account may be frozen until further notice. 
• Royal Panda also reserves the right to cancel, change and/or withdraw the promotion at any time without prior notice.
• General T&C for bonuses always applies. 

Games Week free spins giveaway

Every now and then Royal Panda throws a rolling weekly free spins scheme to which new fresh promotion games and are added. The rewards are not very beneficial in relation to the deposit needed, however, if you make a deposit you are usually enrolled in some weekly promotional schemes and if you were going to try the promoted game any way you are getting a type of discount. Comply with the deposit terms and get your bonus reward credited accordingly, This table added below is an example of how these campaigns can be structured.  

Weekly Bamboo Bonus – 50% up to €150

Every week there is a new opportunity to top-up your account with a Bamboo Bonus of 50% up to €150. It can be enjoyed exclusively on your favorite casino games and the Royal Panda has been making use of this promotion on a weekly basis for years. But why is this such a great CRM promotion? Players loves it and it might just be because when all other Friday plans and casinos fail you, there is still a very special Panda that is there to boost your balance with a Bamboo Deposit Bonus every Friday. Minimum deposit, wagering requirement and the max bonus bet is the same as for Royal pandas welcome bonus offer. 

Slot tournaments & Jackpot features

Slots tournaments from several different game providers can be played regularly on Royal Panda. Massive price pools are added to make the competition fierce and worth fighting over.

If you beat the other players you can win big and money won during tournaments held at Royal Pandas will be credited to your account as bonus money and becomes subject to 35x wagering requirements unless expressly stated otherwise.  

Some slots have additional jackpot features added with hourly and daily payouts. Join in on the action!?

Seasonal promotions

Royal Panda offers a Christmas bonus calendar, Easter egg bonus hunt and similar promotions every year. This year Royal Pandas Christmas calendar looks exceptionally good with new free spins and bonus offers coming out on a daily basis.

★ ★ ★★☆ – SOFTWARE (Games & providers)

At Royal Panda, you’ll find it all. From thrilling slots with progressive jackpots like Mega Fortune to the fun of playing roulette or blackjack in our live casino, we offer the best casino games and life-changing jackpots. Use our exclusive hot and cold slots system to see which slots are pumping out cash, and which are overdue a big payout.

Fan of sports? Dive into the action with sports betting at Royal Panda, and get live in-play betting on all major sports. Enjoy the best in online sports betting with football, boxing and all the top sporting events from around the world. Get the best sports betting offers and promotions and enjoy the thrill of live betting in over 140 sports.

Slots

Royal casino Panda loves slots as much as he likes his Bambu and is providing a vast selection of the most high-quality selection of games on the market. And perhaps the Panda loves slots a bit more than he would like to admit… When we asked the Pandas management how many games they got integrated into the site we were sent back this list with 37 game providers. 

1×2, 2by2, Bally, Barcrest, Bet digital, Big time gaming, Blablabla, Blueberi, Blueprint, ELK, Evolution, Fantasma, Foxium, Games warehouse, Genesis, Iron dog, JFTW, Leander, Leap, Lightning box, Lost world, Netent, Nextgen, Old skool, Play n’ go, Pragmatic, Push gaming, Quickfire, Quickspin, Rabcat, Shuffle master, Side city, Skillzz, Stormcraft, Thunderkick, Triple edge, WMS.

However, looking at the site directly instead we got the real count to more than 60 slot game studios (as you can see from the screenshot).

Marvelous! 

Jackpot slots

The Royal Pandas obsession with slots becomes even more obvious when we get to review his jackpot section. 36 high paying machines, ordered in perfect 6×6 rows, makes you wonder if the stars are lined or if the devil plans to drop the next jackpot on the 6th of the upcoming month. Either way, the symmetry looks extremely inviting and with the jackpot amounts displayed in jackpot tickets below each game just makes you want to give each machine a few spins to see if luck is on your side.

When you are hunting for a jackpot win we believe it’s more important to get a good feeling about the game rather than choosing the one which is closest to its theoretical payout. Because being close to payout, in theory, doesn’t have to mean it’s close at all. And the budget you are going after the jackpot with is never enough if your name is not Bill or Gates. The most important thing when playing slots and especially jackpot games are the entertainment and excitement that every spin, perhaps the next, could make you a millionaire. 

So if we were to suggest a recommended jackpot slot which you should play at royal Panda it would obviously be Pawns of Fury by BluePrint. A great game that puts you in that zen mode and makes you feel that you are playing with Royal Panda himself. This is simply the best casino suited for this game.

Live casino

The launch of Royal Panda and its dedication to live-casino from start did not pass any online gambler unnoticed. Evolution Gaming even made a big announcement on their website about this new operator going live with their full set Evolution live games on site which would be made available across all devices from the day that they went live. Mark Podd who at the time was the Director for Royal Panda (and currently holds the position as CEO for the brand) commented that he was thrilled about the offering which would include both regular and VIP Live Roulette, Blackjack, Baccarat and Casino Hold’em tables together with Slingshot Auto Roulette and the Evolution’s multi-camera Immersive table and more. 

At Royal Panda, you’ll find exclusive live dealer tables for Roulette and Blackjack and all the other modern classic lice casino games launched by Evolution gaming the past few years.  

What Royal Panda has succeeded with is to create an authentic exclusive land-based casino feeling at played from the comfort of your home which far from all operators has. Their live games contribute to wagering requirements and you are also rewarded LP points from playing at any of their live casino tables. 

Betting 

Royal Panda allows you not only to play your favorite slots but to bet on your favorite sports as well. The amount of sports available to bet on is massive and you can enjoy live betting on any sporting event to your liking with the benefit from exclusive offers and sports promotions!

Other products

Most Royal Panda game types offered are already listed and described in the above sections. One game that’s barely worth mentioning is scratch cards that can be played but not enjoyed as an online game.

Tree products that are not offered by Royal Panda would be Poker, Bingo, Lotto which are casino verticals which can be enjoyed at Pokerstars, Bertil bingo and Megalotto instead.

★ ★ ★ ★ ★ – PAYMENTS (Providers & Terms

Deposits

Royal Panda has a lot of secure and reliable payment methods integrated to its casino platform which is key if you want to deposit any funds into your player account. You’ll be able to find your preferred method to make a deposit below as we’ve put together an overview of all payment providers offered by Royal Panda. 

Available methods

These deposit methods made available at Royal Panda: Zimpler, Venus Point, Trustly, Sofort, Safetypay, Paypal, MuchBetter, iWallet, Interac, INSTADEBiT, iDebit, Giropay, Euteller, Epro, ecoPayz, AstroPay (card & direct), Paysafecard, Neteller, Skrill and Visa/Mastercard.

Max / Min deposit

The displayed amount for minimum and maximum is per transaction and not a total cap. 

Deposit fees

Withdrawals

More important than being able to deposit money into your account is being able to withdraw any of your potential winnings out from your player account into your real bank account. You’ll be able to see whether your preferred method of withdrawal is being offered by Royal Panda as we’ve put together an overview of all the payment providers integrated for making your cash out.

Available methods

These withdrawal methods are made available at Royal Panda: Skrill, Neteller, Visa / Mastercard and Fast bank wire transfers. 

Minimum withdrawal & Max cashout

The displayed amount for minimum and maximum is per transaction and not a total cap. 

Withdrawal fees & Payout speed

E-wallets are the fastest way to make withdrawals making them your best option for fast payouts as they are excluded from any withdrawal fees, just like cashouts via Bank wire transfer and Visa/Mastercard.

Payment operation hours & weekend payouts

The Royal Panda payment team is huge and works like a well-oiled machine while it’s up and running. However, don’t expect them to be working on weekends to process your withdrawals. Your winnings are yours to keep and they are safe in your account until Monday. Just chill 🙂

★ ★ ☆ ☆ ☆ – USER EXPERIENCE

Look and feel

The graphical profile of Royal Panda is eye-catching and the brand and logo are well thought through and memorable. The Panda mascot pops up, pretty much everywhere on-site, and you can’t do anything but to love it. Their mix between seriousness and playfulness is well balanced. 

The navigation is simple, menus and games are easy to find and you have a good overview of everything you need. However, design developments seem to have been forgotten for the past year and the necessary development to make the site updated with today’s trends put on hold for some time. But why change something that works? 

Google page speed

Our speed test scores confirm our take on the look and feel of the site. Hence proving the need to make some urgent changes to the technical frontend of the site. The Google page speed for mobile is surprisingly low at  11 / 100  and even if desktop performs a bit better coming in at  40 / 100  it can’t be an acceptable score for any reputable casino operator. 

Mobile

Royal Panda made some efforts to be a mobile-friendly brand by even dedicating and putting forward a mobile-first focused subdomain to its users as well as displaying it to Google. As our tests and speed test score witness are that Royal Panda is best played on the desktop where the iconic Panda figure adds value to the user experience rather than just taking up valuable real estate and speed from other elements with higher priority to be displayed on site.  

App(s)

We have not been able to find a version of the Royal Pandas App on either the Apple store or Google play store. We know they have one for both but haven’t really been bothered to look. Instead, we urge wait for the big mobile updated to happen before trying their mobile experience if you don’t want to be put off towards the brand. 

Color Contrasts

We enjoy looking at the color scheme and contrast displayed in Royal Pandas’ graphical profile on their website. It’s a bold, young color combination with an attitude that at the same time also makes it easy to read and navigate between menus and promotional items. 

★ ★ ★ ★ ★ – TRUSTWORTHINESS 

Company details & License(s)

Royal Panda currently holds two licenses for online gambling, one from the Malta Gaming Authority and one from the United Kingdom Gambling Commission. Neither of which has any remarks or records of sanctions.

MGA (Malta Gaming Authority)

Royal Pandas is owned by LeoVegas and shares is MGA license with its mother company and brand LeoVegas.com

MGA was the first license to be approved for Royal Panda and was the one that they launched with back in 2014. 

UKGC (United Kingdom Gambling Commission)

Royal Pandas do not share its UKGC license with its mother brand, but instead, have their own 100% dedicated license. Allowing them to operate independently from LeoVegas in the UK.

Support

If you ever need help or have any questions for the Royal Panda team, then don’t hesitate, they’re always eager to help! 

Customer service opening hours

Daily: 09:00 – 00:30 (GMT+01:00)

You can reach them directly via live chat and email or request a call back from one of their agents if you wish to talk to a real person over the phone instead. 

Answers to the most frequently asked questions can be found in Royal Pandas FAQ section or answered with AI speed by their preprogrammed chatbot. 

Years of operation

Royal Panda launched 5 years ago and has been in operation between 2014 – 2019. However, the domain royalpanda.com was actually purchased 2008-07-14 (12 years ago) proving the planning that went into this company and project, preparing and developing everything to make a splash in the market. And the Pandas journey has been nothing short of a true success story. The real royal moment for the brand was when it got acquired by LeoVegas for 60 million euro with an equal amount in possible earn-out payments. Even doe the site was launched in 2014. 

Because of the acquisition, Royal Panda is now part of a company group that is listed on the Stockholm Nasdaq stock exchange. This means it has more obligations to be more strict with gambling policy and responsible gaming and that you as a player are safer playing on their website. 

Spam score

A quick overview of Royal Pandas domain stats displays a 42 DA, 47 PA, 16.000 TB, 2K QB, 15% PQ, 5/10 MT, 1% SS, 51% OS and the Alexa estimates that the website is within the top 50K pages world wide. 

Complaints

We haven’t received any complaints from users regarding Royal Panda so far. 

If you’ve experienced any problems with the casino site and would like to tell us about it or file an official complaints, we would be more than happy to address it directly with any of their senior staff. 

Terms and conditions (T&C)

• Royal Pandas – Account terms & conditions
• Royal Pandas – Promotional terms & conditions
• Royal Pandas – General terms & conditions for promotions
• Royal Pandas – Promotional terms explained 
  • Welcome bonus
  • Free spins
  • No-deposit bonus
  • Free sports bet
  • Tournaments
  • Loyal Panda

★ ★ ★ ★ ☆ – CONCLUSION 

Honestly, there is nothing too exciting about this brand. But then there is that nostalgic feeling over the old Webdesign and the use of an instinct animal as a mascot (which makes up a really neat logotype) that makes us fall for the brand a bit anyway. 

Royal Panda might as well be called Loyal Panda because once you’ve claimed the welcome bonus, tried some of the awesome live tables or slots from their huge game selection and started gathering these Loyal Panda Points, there is no place in the jungle where you can swear you’re not coming back to grab the Weekly Bamboo Bonus of 50% up to €150 an upcoming Friday is there?