Frank & Fred Casino

1001 Spins reviews:

2018 was a good year with a lot of great new casinos being launched but Frank and Fred casino was the biggest, baddest most beautiful and by far the best launch of a new casino that year. With a small experienced team operating as a white label under the wings of ComeOn / Play Cherry LTD they managed to become the fastest growing white label in scandinavian and most probably even outside as well.

But Frank & Fred has made it clear that well is not good enough and has announced that they have been building something even more majestic  So now they’ve moved to a new and faster platform managed and created by The Mill Adventure LTD, this is their first one but it won’t be the last, and the people running the company have made other platforms in the past. So the people know what they are doing.

Pros 

• Super fast casino
• Epic VIP program
• Great bonuses and crm promotions
• Friendly & honest staff
• Best possible terms for players on all levels

Cons

• No Evolution live casino games available-
• Some less important slot providers not integrated – on the new platform.

★ ★ ★ ★ ☆ – WELCOME BONUS

Frank & Fred wants all gamblers to come and join them and to try out their freaking awesome casino. Therefore, the two brothers have included something sweet for all types of gamblers in the welcome offer. They will match your first deposit with 100% and on top of your bonus, they’ll add an entire month’s worth of free spins!

Your first deposit not only grants you your welcome offer including a full month of daily free spins but also a number of tickets to Frank and Freds the Weekly & Monthly VIP lotteries which are held at Frankfredlottery.com but more about this later. 

Sign Up-process

Signing up to Frank and Fred’s Casino is smooth as hell but works a bit differently depending on which geo you’re signing up from. In Finland and Sweden you will be able to register and login using your BankID. Trustly is another method that will soon be offered in Germany and a few other regions as well. Outside of the Nordic regions, you sign up as usual through filling out a registration form with the use of an email address. The signup form is the best and most intuitive registration process that we’ve seen so far at an online casino and would like to give a thumbs up to Frank Fred’s frontend, UX, and design team for that. 

1. Signup using BankID / Trustly or Email
2. Select your preferred payment method by flipping through interactive cards
3. Make a deposit of €20 or more using the fast deposit flow cards
4. The bonus gets automatically credited to your player account
5. Enjoy your non sticky ratio bonus
6. Cash out at any time!

Welcome bonus offer

Your very first deposit at Frank Fred will be generously rewarded with a match welcome bonus of 100% bonus up to €500 + an additional 300 free spins that are included in the package! The 300 free spins will be credited to your account over the course of 30 days (10 free spins a day). 

In other words, if you make a deposit of €50 you will get to play with €100 and get an entire month full of free spins to play with for free!

• No deposit bonus – N/A.

• Bonus on first deposit – 100% up to €500 (play with up to €1000).
• Free spins on first deposit – 300 free spins (10 free spins) x (30 days).

• Minimum deposit – €20 to claim the welcome offer.
• Maximum deposit – €500 to claim the maximum bonus amount of €500.

• Second deposit bonus – N/A
• Third deposit bonus – N/A

Welcome bonus type

The welcome offer at FrankFred is best be described as a “No sticky” or rather “Half sticky” “50% ratio bonus” with a “Match offer” of 100% up to €500. The ratio bonuses have become really popular among players as they are really beneficial enabling you to cash out at any time!

All bonuses received at Frank & Fred are ratio based and you can read more about different types of welcome offers here. 

Wagering requirements

This is how the bonus mechanics works in practice. When you deposit 100% of your deposit gets added to your real money balance. A 100% bonus gets matched to your deposit and is added to your bonus balance. 50% of every bet you then wager at the casino is then taken from the real money balance and 50% of every bet you wager is taken from the bonus balance. 

The wagering requirements for the welcome bonus offer is 25x (Deposit + Bonus) and the wagering requirements for the free spins are 35x (Free spins). 

Let’s imagine that you’ve deposited €100 (and received €200 to play with) and won so that your total account balance now displays €1200.  

If you’ve played through your wager requirements you are free to cash out the full amount of €1200. If you haven’t met the wagering requirements however, you’d still be able to withdrawal €600 (deducting the added ratio bonus of 100%). 

Bonus code

Bonus codes are not needed at FrankFred as the welcome bonuses and deposit bonuses are all added automatically to your account. If you for some reason have received an exclusive offline bonus voucher there are options to enter a code in the deposit flow as well. 

★ ★ ★ ★ ★ – VIP & CRM

It seems like Frank and Fred turned every stone around to come up with unique takes on every aspect of their casino. It’s obvious that it’s not a random act of kindness nor their first attempt to create a great casino. From the way they talk to you in their email and SMS communication calling you their friend to how their website is design to their welcome offer and especially VIP program. These guys know how it’s done and how you’re suppose to take care of people you love making you feel both respected and welcome to be a part of their thing. 

VIP Program 

The Frank & Fred VIP Club is outstanding in many ways and unlike anything else found in the gambling industry. It’s exclusively designed to reward loyalty and was the first casino to offer dropping wagering requirements as you climb in loyalty rankings. 

Dropping wagering requirements 

For every level that you climb up the VIP ladder you’ll receive a bonus and for each new VIP badge you claim, new perks unlock, wagering requirements on bonuses drops. Dropping wagering requirements essentially means that the value of any given bonus increase and the odds of winning gets bigger. This makes it more worth staying loyal playing at Frank & Fred rather than signing up to new casinos grabbing the next welcome offers that come along. And since their loyalty ranking system currently is based more on turnover rather than the net loss you can’t lose your VIP badge / status and still be treated as a proper VIP even if you are winning players at their casino, Like it’s supposed to work but doesn’t at most other operators.
Frank & Fred just wants to offer you the best terms so that you stick around. 

Weekly & monthly lottery

The weekly and monthly lottery that Frank & Fred hosts is also something which makes them unique. Every Tuesday at 19:00 GMT +1 then have a raffle of €1000 for all the players who made a deposit that week. Every depositing player is included and the size of your deposit doesn’t matter, it’s not even about how you use it 😉 

Every four weeks they raise the stakes x5 times and all players who’ve made a deposit during the month will partake in a raffle worth €5000. The actual prices for the monthly lottery is a crazy trip that you will talk about for the rest of your life if you are the lucky winner. Previous winners of the monthly lottery have been Diving with sharks in South Africa, got a Chernobyl glow experience, fly a fighter jet in the Chezch republic, deep submarining in Honduras, got to go on a 0 gravity flight from Vegas and many other cool adventures. If you are a chicken shit and rather take cash in the hand instead of one of these awesome trips it can be arranged as well but you won’t get just as much as the trip is worth. We recommend you to take the trip over cash any day of the week. You will never book something like this for yourself on your own vacation. These are truly one in a lifetime experiences that you just have to jump on when getting the opportunity! 

Latest CRM campaigns

Frank Fred has some of the most beautiful campaigns we’ve ever seen. It’s worth signing up just to see how they do things, seriously. Their bonuses to loyal players are really good as well and every now and then someone slips in the bonus office hitting the crazy button and sending out an offer with superspins that just makes you bank every time. Sign up and stay tuned for this! 

Slot tournaments

Frank and Fred currently do not offer any slot tournament. When we spoke to their casino and product team they admitted this is a top priority along integrating new premium providers since Frank and Fred is a slot focused brand mainly. We are very much looking forward to seeing that coming up in the near future.  

Seasonal promotions

The year Frank Fred was launched (2018) they had a car incentive for the first player who reached black vip status in their loyalty program. An American muscle car, Pontiac TransAm to be exact. What Frank and Fred did not anticipate was how fast someone would win it. It took less than 2 months for their first VIP customer to reach the top and they had hoped to keep the excitement going until new years at least… so what did the creative brothers do? They made a Christmas story and Christmas calendar about Frank and Fred going on a road trip around Scandinavia to eventually hand over the keys to the new rightful owner of the car. This was, by far, the coolest Christmas calendar ever created by an online casino. 

Every day, Frank and Fred would visit a new town offering enhanced and exclusive promotions during their stay. A picture of the car from the town would be posted all over their social media and one post more than 300 comments and an equal share of likes and other engagements. 

Watch PART #1 of
Frank & Freds epic christmas road trip. 

★ ★ ★☆☆ – SOFTWARE (Games & providers)

Frank and Fred used to have one of the largest library of games on the market. They even had providers integrated that you didn’t know existed or even wanted to play, to be honest. 

However, as they’ve now moved to a new platform it will take a little bit of time to re-integrate all of them. And that is the future game plan, even adding more providers than what they previously had. 

What we can expect from Frank & Fred as they go live is to see the most wanted and played games from top-rated slot providers and game studios such as Quickspin, Relax gaming, PG Soft, Push gaming, Blueprint, Netent, Maxwin, STHLM, Sapphire, Stakelogic, RedRake, BigTimeGaming & PlayN’Go. 

Slots

Slots is what Frank & Fred is all about. Their slot collection will counts up towards 522 games on launch date from the previous 1000+. 

Some of the top games which has been trending the top slots sections at Frankfred.com for the past year are JamminJars, WildSwarms and FatRabbit from Push gaming. Other games which has swept the industry by storm are the MegaWays™ slots, originally released from BigTimeGaming (BTG) and Netents Dead or Alive 2 (DoA2) which was thought to be the winner of the prestigious game of the year award.  

Jackpot slots

Quality over quantity seems to be the motto at Frank & Fred when it comes to their selection of jackpot games. They have a few but lovable slots that are fun to play on any budget and can spit out a life changing sum if your are extremely lucky. Mega Joker, Hall of Gods and Mega fortune from Netent or Microgaming’s MegaMoolah are some of the most famous ones offered by Frank & Fred. The biggest Jackpot win at their site however, was an amount in excess of €100.000 in the game Holmes and the stolen stones made by Yggdrasil. 

Apart from the “regular” jackpot slots there are no local jackpot features added or offered separately by Frank & Fred. These extra cash drops are often seen on bigger brands where the standard player and bonus terms are a bit less beneficial to players. Then those things can be more easily afforded. 

Live casino

In Frank and Freds live casino you’ll find Blackjack, Roulette, Baccarat and other odd games like the Lightning dice, Super sci bo or Three card poker. All of which are provided by Evolution gaming. However, when Frank and Fred has completed their migration, Evolution games will no longer be available. Instead the Netents new live casino product will be promoted and we think it might be a really smart move to focus on if players likes the new updates that they’ve done to their games and studio. Netent already produce a really high end live casino experience but if their new approach is anything close to what we believe it is they might give Evolution a serious round for its money.

Betting

Sports betting isn’t something that is offered by the two casino brothers Frank and Fred. But it might be something that they’ll be adding in the future. As we understand it, they like to be a one stop shop for gaming. For that to happen, odds betting needs to be included with a long range of other games to compliment their wicked slots and live casino offered today.  

Other products

Just like sports betting we believe that other products will be integrated to Frank & Fred. Somehow, it’s a brand which feel suited for not only odds to go along with their slots and live casino offering but also poker, bingo, scratch cards and lotto. Why not even adding some free to play pachinko to attract the interest of a Japanese audience while they’re at it?

★ ★ ★☆☆ – PAYMENTS (Providers & Terms)

Deposits

Available deposit methods

Money can be deposited into your FrankFred account with ease using one of these deposit methods; Visa / Mastercard, Neteller, Skrill, EcoPayz, Trustly, Paysafecard, MuchBetter, CashtoCode or Bank wire transfer. 

Min / Max deposit

The minimum deposit amount at Frank & Fred is €20 and can be done by using any of the deposit alternatives available on the site. The maximum deposit varies a lot and range from €250 per transaction with Code to Cash up to €50.000 per transaction using Trustly. Bank wire transfers is displayed as N/A, not because your not able to make deposits with it but due to the fact that there isn’t a minimum or maximum amount to how much you can deposit. 

Deposit fees

The only deposit method that is subject to any fees is Paysafecards. This is understandable since it’s a very costly method to support and they rather guide us towards using some of the other alternatives. Visa / Mastercard, Neteller, Skrill, EcoPayz, Trustly, MuchBetter, CashtoCode and Bank wire transfers are all free of charge. Example, Skrill can be used to deposit anything between €20 – €5.000 per transaction and costs 0% in payment fees.

Withdrawals

Available withdrawal methods

Money can be withdrawn from your FrankFred account with almost as many payment providers as you can make your deposit with; Visa / Mastercard, Neteller, Skrill, EcoPayz, Trustly, Paysafecard, MuchBetter or Bank wire transfer. The only method we are missing here is CashtoCode which is an offline payment voucher.

Min withdrawal / Maximum cashout 

The minimum transaction amount for withdrawals is set to €20 by Frank & Fred, the same as for deposits. There is No Maximum Cashout on your winnings from Frank & Fred and It’s important to underline that the limits displayed in the table above are per automatic transaction. If you’ve won a sum larger than €50.000 a payment agent will get in contact with you the same day to arrange for a manual transaction of any amount. If that happens, a big congratulations in advance!  

Withdrawal fees

Withdrawals are 100% free at Frankfred.com no matter how big the amount is that you want to cash out. And that is how it’s supposed to be. Putting withdrawal limits, restrictions or fees on a players winnings is rarely appreciated and it’s unlikely you would want to come back to a casino trying to make your life difficult once you’ve managed to win a bit of money. 

Payout speed & weekend payouts

★ ★ ★☆☆ – USER EXPERIENCE

Look and feel

The look and feel of Frankfred.com are luxurious, intriguing and sexy. The site’s base color purple symbolizes both financial stability and at the same time fierce youthful energy with its mix of red and blue. Purple velvet was one of the most expensive materials around in medieval times and used to be the color of royalty kings mantels and queens dress. 

Google page speed

FrankFred.com is built on a really fast technology. However, they have compromised some of the site speed in favor of design and not enough effort has been put towards optimizing all the graphical elements. Their casino site, therefore, performs poorly on mobile ( 35 / 100 ) where the most optimization mistakes are made but comes in at a more reasonable level ( 80 / 100 ) when we test their desktop version. 

Mobile

Needed to say is that these test scores only gives you a fair indication of the site’s load speed the first time you visit. When you log in for a second and third time, images would be cached and rendered a lot quicker. We actually prefer the mobile experience for FrankFred since it uses a mobile-first approach when it comes to UX etc and is far superior to most other online casinos. 

App(s)

Frank and Fred do not have an app in either of the big App stores of Apple or Google and we don’t think there will be a version of that any time soon. They seem to be really well off focusing on their mobile version of their website and you don’t want a lot of casino apps on your phone. But, Frank & Fred is one of those brands which we could see ourselves downloading and keeping an app from. Their generous loyalty program, gorgeous design and fun tonality is more soothing than the majority of content scrolled by in our daily facebook feed anyway…  

Color Contrasts

The color contrasts are weird but really soothing for the eye to look at and always scientific in the way they have been chosen to complement each other and how they are applied on different site elements. We don’t know how he did it but FrankFreds designer is somewhat of a mastermind!   

★ ★ ★☆☆ – TRUSTWORTHINESS 

License(s)

Frank & Fred was always its own company and had its own operational team but was launched as a white label under the umbrella of ComeOn / Play Cherry Ltd. 

MGA License (Malta Gaming Authority) 

The Mill Adventure took over from Comeon group and Playcherry in handling the License for Frank & Fred, and we are very interested in seeing how they can do with their first casino on their platform. Very Exciting!

SGA License (Swedish Gambling Authority)

In Sweden, Frank & Fred holds their own license from Spelinspektionen under the company name XC Gaming LTD. Here they hold their own,100% dedicated, license making all new players eligible for a welcome offer and they were one of the first companies to get their license application approved before the Swedish regulation was enforced. Frank and Fred has never been on any deep water or received a remark for it’s business conducted on the Swedish market. 

Years of operation

Few modern companies have been active in the gambling industry longer than Cherry but Frankfred.com is just a white label on their platform and more information about their bonuses and history can be found on the Cherry casino review page. But Frank & Fred has as stated before moved to their own platform, or rather The Mill Adventures.

Frankfred.com has been live since 2018-07-25 and been operating for almost two years. Since their launch, they’ve been the fastest-growing white label on the markets where they operate and much of their success is due to the great terms they offer their players. 

The brand is relatively young but the operation team behind the brand is a small team that has more than 40+ years of collective experience working with more than 60 casino brands between them. 

Their owners and investors are all famous from the sector for decades and are some of the biggest shareholders in other iGaming companies found both on and off the Swedish stock market.

Support

Frank & Fred makes sure to be 100% dedicated to the markets they enter. If they are operating actively in a country they have all the relevant payment methods and the most popular games for this market along with native language on-site, in CRM communication and of course their support. You can contact Frank or Fred via live chat and support 24/7 via live chat and email in English and Swedish and between 8:15 AM until 1 – 2 AM you’re also able to communicate to native Finnish, Norwegian or German-speaking agents. They are always efficient and happy to help you with whatever question that you might have and their support team even handles some basic VIP tasks. So don’t be a stranger. Reach out if there is anything on your mind!  

Spam score

Complaints

We haven’t received any complaints so far from our visitors and users to 1001spins.com. This is a good sign but if something happened to you playing at Frank and Fred casino, then we would like to know about it and help to resolve any issue. We have a long working relationship working with all operators listed on our websites. They take us seriously and we take you very seriously. Feel free to contact us and make use of our services. Pro bono – Free of charge of course!